Refund policy

At Antronix, we strive to provide high-quality electronics and 3D printing services. If an issue arises, we’re here to help.

• Eligibility: Refunds or replacements are only available for (1) products damaged during delivery/shipping, and (2) 3D printed parts that break under normal, low-pressure use when strength is required.

• Timeframe: Issues with delivered products must be reported immediately upon delivery. Concerns about 3D printed parts must be reported within 7 days of receiving them.

• Process: To request a refund or replacement, please contact us through our support page: https://antronix.co/pages/contact.

• Shipping Costs: We cover all return shipping costs when the issue is on our side.

• Resolution Options: Depending on the situation, we may (a) refund your payment, (b) send a replacement product, or (c) re-design and re-print your item.

We value your trust and will work quickly to resolve any eligible issues.